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Articles

Welcome to Support at Home HQ Articles – your go-to hub for free, downloadable resources on home care and aged care. Access practical articles to stay informed, empowered, and ready to navigate the evolving aged care landscape.

Recent Articles

Aged Care Act

Understanding Banning Orders and Board Exposures

Banning orders are a key enforcement mechanism under the Aged Care Act 2024, designed to protect older people by restricting unsuitable providers, aged care workers and responsible persons from delivering...

Innovation and Technology

Digital Marketing Meets Client Management

The home care sector has entered a new era where growth, client experience, and operational efficiency are inseparable from digital capability. For years, aged care providers relied on word...

Aged Care Act

Whistleblower Protections and the Board’s Duty

The strengthened whistleblower protection framework is intended to ensure that aged care workers, clients, families, subcontractors, and volunteers can raise concerns safely. These reforms are a core element of...

Innovation and Technology

From Basic Rostering to Intelligent Workforce

As providers fully implement the Support at Home program, one operational function is emerging as a critical differentiator: workforce coordination. Rostering is no longer a back-office task or an...

Aged Care Act

Why Advisory Bodies Matter and What the Board Must Know

The introduction of legislated advisory bodies under the Aged Care Act 2024 represents a significant shift in how registered providers must engage with consumers, oversee clinical and care quality,...

Support at Home

Top 10 Strategies for Success in the New Era of Support at Home Program

The Support at Home program is more than a funding change; it’s a system reset. From pricing pressure and regulation to technology transformation and workforce reinvention, providers need a...

Support at Home

What Boards Should Know about the New Short-Term Pathways in Support at Home

The Support at Home program introduces two new short-term funded pathways, the Restorative Care Pathway and the End-of-Life Pathway. Together, these represent a major reform shift in how older people are supported...

Aged Care Act

Navigating Suitability and Governance Accountability

The new Aged Care Act 2024 is the most significant change yet to provider and leadership accountability in aged care. The Act introduces strengthened suitability matter requirements for both registered providers and responsible...

Aged Care Act

Board Oversight on the Financial and Prudential Framework

Why It Matters For the first time, home care providers are subject to formal Financial and Prudential Standards under the Aged Care Act 2024. This is a significant uplift...

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