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From 1 November 2025, the Code of Conduct becomes embedded in the Aged Care Act 2024, applying to all registered providers, aged care workers and responsible persons, including board members. This article sets out what boards need to know about their personal obligations under the Code of Conduct.

It explains the legal basis for compliance under Sections 145, 173 and 174, and the penalties for breaches, including civil penalties up to $82,500 and banning orders. Key information is set out covering personal compliance obligations, governance oversight, culture leadership, risk management and escalation requirements.

Nine priorities are set out for boards, covering understanding the Code’s scope, formal training, an implementation plan, compliance systems review, policy updates, client communication, regular reporting, insurance protections and leading by example.

Written for governing bodies, executives and compliance teams meeting obligations under the Aged Care Act, this resource translates the Code of Conduct into clear governance action for boards ahead of 1 November 2025.

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