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Complaints and feedback management is a core condition of aged care registration under the Aged Care Act 2024. Providers must implement and maintain a complaint and feedback management system,...
The transition to the Support at Home program is not simply a program change. It represents a structural shift in how home care providers will be funded, monitored, and...
Banning orders are a key enforcement mechanism under the Aged Care Act 2024, designed to protect older people by restricting unsuitable providers, aged care workers and responsible persons from delivering...