The Statement of Rights under the Aged Care Act 2024 replaces the Charter of Aged Care Rights and becomes a legal anchor for aged care in Australia from 1 November 2025. This article sets out ten practical tips for providers to implement the Statement of Rights across governance, policy and daily practice.
It covers understanding the Statement’s intent and legal status, making it accessible to boards, staff and clients, and conducting a gap analysis against current policies and procedures. Further tips address updating policies against key rights themes, educating the workforce, embedding rights in client communication, and co-designing service moments with client input.
The remaining tips focus on monitoring performance against the Statement of Rights through audits and dashboards, supporting leaders to model rights-based thinking, and using the reform as an opportunity to build trust with clients, families and communities.
Written for governing bodies, executives and quality teams implementing the Statement of Rights, this resource translates a significant reform into ten actionable steps for providers preparing for 1 November 2025.
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