The Support at Home program is fast approaching, and now is the time for digital readiness. With the shift to activity-based funding, unit-level billing, and increased compliance reporting, home care providers must move beyond “tech-as-administration” thinking. Your technology stack is now your business infrastructure, governing how care is delivered, billed, tracked, and experienced by both clients and staff. This is not a time for patching legacy systems. It’s time for strategic transformation.
This article explores the Top 10 ICT priorities to help providers modernise, mitigate risk, and position for success under the new model.
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